Hello, we are social. We’re a global conversation agency with offices in Sydney, New York, London, Paris, Milan, Munich, Singapore & São Paulo. We help brands to listen, understand and engage in conversations in social media.
We’re a new kind of agency, but conversations between people are nothing new. Neither is the idea that ‘markets are conversations’.
We’re already helping Heinz, Paypal, Ebay, HP, Kia, Expedia, Sony, Roadshow, Seven Network, NRL, Dilmah, ARIA, Harper Collins & Sydney Water.
If you’d like to chat about us helping you too, then give us a call on (02) 8353-3410 or drop us an email.
Nielsen Online Consumer Report 2011-2012 shows continuation in the Australian digital and social revolution, with Facebook, mobile and tablets driving the most substantive change. Find following some of the highlight statistics:
One in four online Australians ‘Like’ a brand or organisation on Facebook on at least a weekly basis
One in five connect or interact with brands on social networks
71% read other consumers’ opinions and discussions about brands online
59% watch online videos to help inform their purchase choices
Time spent on mobile internet rose 4.2 hrs per week, up 20% from 3.5 hrs vs year ago
Tablet home penetration doubled, from 8% to 18% vs year ago
One in five online Australians shop/browse online between 6pm and 10pm
Six in ten said they have used the internet while watching television while more than a third do it on a daily basis
Social media to take 19.5% of marketing budgets in the US
February’s findings from the CMO survey reveal that social media spending as a percentage of marketing budgets is set to increase from 7.4% to 10.8% over the next 12 months, with a predicted increase up to 19.5% over the next 5 years:
Are brands ignoring Facebook’s interactive potential?
Consulting firm A.T Kearney analysed conversations that took place on Facebook between 50 top brands and their fans. Findings saw that in 2010, 91% of the top 50 brands’ Facebook pages directed users to a one way communication page, and this figure increased in 2011 to 94%.
Additionally, 56% of those brands did not respond to a single customer comment on their Facebook page in 2011; the same percentage of non-responses as in 2010. In other words, a woefully large proportion of brands aren’t interacting as much as they could or should…
Privacy Management on Social Networks
The Pew Research Centre have found that social networking users are becoming more savvy and in control of actively managing their privacy, with 58% of users restricting access to their profiles. The findings, compared to data from 2009, reveal a 7% increase on both the deletion of friends and comments, and found that 37% of users actively remove their names from photos they are tagged in.
Facebook have been testing a feature in Japan called ‘The Disaster Message Board’. It allows users to notify others they or their friends are safe during or after a disaster, by clicking the ‘mark safe’ button. A ‘safe’ tag will be added to the users profile, letting friends and family know they are in no harm. Facebook have said the new feature, still in testing, will not be a permanent placement, but instead become visible when disasters or emergencies occur.
As user spend less time on Google+ the network rolls out new features
Comscore have revealed that, despite Google+ hitting 90million users last month, people are spending less and less time on the site. Down from 4.8 minutes in December and 5.1 minutes in November, American users have averaged a significantly lower 3.3 minutes on the site in January. Google+ continue to add new features – this week to hang outs, adding a range of ‘diverse’ special effects aimed at encouraging more users to use video chat.
Not content with breaking records in the charts, Lady Gaga has become the first Twitter user to break the 20million followers mark. Racing ahead of the competition (Katy Perry is stuck on 15.7 million whilst Britney Spears is lagging behind with just 13.5 million), Gaga’s main threat is Justin Bieber – with 18 million followers. Gaga claims all Tweets are her own, which possibly heightens her appeal – take note Miss Spears.
Tesco Virtual Fitting Room
This week, We Are Social UK launched a campaign for Tesco to promote their new virtual 3D fitting room. Emily Shamma, director of Tesco online clothing, said:
We Are Social has really got under the skin of how women discuss fashion online, and built a campaign that will encourage them to try out this new technology by integrating it into their existing social behaviour.
Pampers live webstream TV on Facebook
Pampers UK & Ireland brought their live ‘Sleep WebTV Show’ to their 90,000 Facebook fans, in what could be a Facebook first. The live show ran a question and answers session with specialist Wendy Dean, who instantly answered fans submitted queries on encouraging a baby’s good nights sleep.
Domino’s Pizza ‘Tweet for Treats’
Aiming to boost lunchtime trade, today saw Domino Pizza encouraging fans to Tweet them with the hash-tag #Letsdolunch. The incentive? Each Tweet received between 9am-11am saw 0.01p knocked off a Pepperoni Pizza, which consumers could then buy between midday and 3pm.
Brad Keselowski gains 100,000 followers in less than 2 hours
Want to gain 100,000 Twitter followers in less than two hours? Nascar Driver Brad Keselowski did so after fellow driver, Juan Pablo Montoya, crashed into a safety vehicle mid-race at Daytona 500. The collision caused a fire ball and the race was halted, giving Keselowski the perfect opportunity to share a Twitpic of the event, to his 85,000 followers. Two hours later, the driver had a following of 185,000, who he actively updated about the progress of the race. When the race resumed, it was Keselowski turn to take an unfortunate crash- but of course, he didn’t fail to keep his followers updated “Nothing we could do there…never saw the wreck till we were windshield deep. #DAYTONA500″
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