Here are all of the posts in the ‘News’ category.

We Are Social’s Tuesday Tune-Up #165

by Caitlin West

Facebook creates a donate button to encourage users to contribute to the Ebola cause
Facebook has added a ‘Donate Now’ button that appears to users in their news feeds in an attempt to encourage them to contribute and raise money to fight Ebola. As of last Thursday, Facebook users now have a button at the top of their news feed that enables them to choose one of three nonprofit organisations to donate to. The organisations include The International Medical Corps, The American Red Cross and Save The Children. Facebook has additionally partnered with UNICEF to deliver messages in affected regions, ensuring that lines of communication remain open and that current information is shared.

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Instagram users can now edit captions
Have you ever posted something to Instagram only to realise shortly after that you have spelt that hashtag or comment incorrectly? Instagram has changed its settings so that users can now go back and fix typos without having to delete and then rewrite the entire post. Users can edit captions by tapping the menu button under the post and selecting ‘edit’. Posts with edited captions will include a note showing that a change has been made. Instagram has also added new recommendations to the app’s ‘Explore’ menu.

Instagram update

Lynx launches Social Club in partnership with Vice
Sydneysiders love a good pop-up and that is exactly why Lynx, in partnership with Vice, will be holding one for two weeks in November. The ‘Social Club’, to be held in Sydney’s Darlinghurst, will attempt to boost the brand’s credibility and shed its long standing association with teenage boys, encouraging men to express their individuality in the process.

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This pop-up space will be open for two weeks from the 12th of November and is being hailed as a new meeting point – a mix between a local bar, barber shop and gentlemen’s lounge. There will be special guests, including experts on music, gin, design, hair, scent and styling, on hand to help out even the most clueless of Sydney’s male population!

Together with the Pop-Up, a content series called “coolest guy ever’ will run on Vice, featuring a range of musicians talking about their take on ‘the coolest guy ever’.

Brands go social for Movember
It’s November and the world has been preparing its razor and getting Movember started. Naturally, so have brands. Fancy an example? Good, because you’re getting one.

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Digital to overtake TV ad spending
US Digital ad spending will overtake TV in 2016, according to new research by Forrester. By 2019, digital will account for 36% ($103bn) of all ad spending and, as if that wasn’t enough, next year we’ll have hoverboards and automatic dog walkers. Fine, that last bit’s from Back to the Future.

The graph below breaks down the progress within digital itself. Social media’s growth is set to be the strongest, followed by display advertising and search.

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Facebook users can set limits on content from brands
Bad news, oversharers – Facebook is clamping down on you lot. The network will now allow users to access a list of how many posts they’ve seen from friends and pages in the last week, and set a limit on anyone that’s posting too much. Brands will have to be careful to ensure high content quality, or else find view quantity slips, too. Facebook produced the below video to explain the changes.

Snapchat planning new ad types and partners
Snapchat is planning to up its ad game. It is reportedly planning to introduce TV-style ads in ‘Our Stories’, allowing brands to either sponsor a whole ‘Our Stories’ or include branded snaps within a collection. That’s not all, either. It’s going to launch a ‘Discover’ tab, where users can find articles, music and video from some pretty big name partners. Now, time for a game of ‘name that logo’:

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Subway falls in love with National Sandwich Day
There’s no need to fear loneliness on Valentine’s Day when National Sandwich Day comes just nine months later. At least that’s what @Subway seems to think, as the restaurant chain used #NationalSandwichDay to reply to fans with some romantic, personalised content, in the form of images, gifs and Vines.

 

 

 

 

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We Are Social’s Tuesday Tune-Up #164

by Caitlin West

Home-grown social media startup Spring.me to launch on Australian Securities Exchange
With the hope of encouraging social media users to expand their circle of friends and begin interacting with other like minded folks, Australian social media startup Spring.me is entering the final stage of it’s capital raising campaign by launching on the ASX. The collection of sites and apps, aimed at “online-all-the-time” social media users, aims to encourage users to expand their circle of friends through the sharing of questions and answers. Spring.me already boasts 5 million regular users since its launch in September last year, so it’ll be interesting to see how the social media startup fares in the coming year.

Facebook now available through Tor
Security conscious Facebook users can now sleep easier at night with the announcement that the site is now available to access through Tor, software that allows for supposedly safe and anonymous web browsing. Previously, users accessing the social networking site through Tor encountered a range of issues, including being locked out of their accounts, because of the way it routes connections across the world.

A mixed financial week for Facebook
Imagine you’re a Facebook investor, and you hear that you’re about to be taken on a roller coaster. Great news, right? WRONG. This roller coaster means share price fluctuation throughout the week. First of all, the network announced impressive Q3 figures and share price hit an $81.16 high. MAUs have risen to 1.35 billion from 1.317 billion in Q2, while mobile MAUs have jumped from 1.07bn to 1.124bn in the same period.

Facebook MAUs

Facebook monthly MAUs

Total revenue increased by over 50% for the sixth consecutive quarter, rising by 59% to $3.2bn.

Facebook revenue

Meanwhile, also for the sixth consecutive quarter, ad revenue increased by over 60%; this time, Facebook posted figures of $2.96bn, a 64% increase from Q2. Mobile accounted for 62% of ad revenue.

Facebook ad revenue

Investors saw the figures and everybody was happy. Hooray! Sadly, Facebook then announced that costs have risen dramatically in 2014, and revenue is expected to slow in Q4. Share prices dropped as a result, slumping by almost 10% before settling around the $73 mark. All in all, we’ll give the week a score of 6/10.

The first video ads hit Instagram
Who’s in the house? Instagram video ads are in the house! Well, on the network. Anyway, Instagram has launched its premium, 15-second autoplay spots with a selection of partners, including Banana Republic, Disney, CW Flash and Call of Duty.

Twitter’s revenue increases, even as user growth slows
If you liked the story about Facebook’s share prices, you’ll LOVE this. Twitter’s had a mixed week, too: its revenue continues to show strong growth, despite disappointing user figures. Q3 total revenue increased 114% year-on-year to $361m, of which ad revenue accounted for $320m (85% from mobile). In the same time, though, the platform added just 13 million monthly active users, compared with 16 million in Q2.

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Investors weren’t impressed and the share price dropped by 10%, making Twitter’s week slightly worse than Facebook’s. 5/10.

Tumblr to roll out autoplay videos
It’s been a big old week for fans of autoplay video adverts. Hot on Instagram’s heels, Tumblr has announced that it will launch a similar service, starting tomorrow. It’s limited to a set of partners at the moment (isn’t it always?) but will be open to everyone by mid-November. So far, the lucky punters include Lexus, Universal Pictures, JC Penney and Hulu.

LinkedIn posts strong Q3 figures
We hope you’re enjoying these Q3 reports. LinkedIn is up next, and it’s been a good three months. Total revenue is at $568m, of which ad revenue accounts for $109m – a 45% year-on-year increase. Sponsored updates have been the biggest success story – they make up 31% of ad revenue, and have been described by CEO Jeff Weiner as the “fastest growing business in LinkedIn’s history”. We’re giving LinkedIn an 8/10, making it the proud recipient of the prestigious ‘We Are Social Q3 figures of the week award’.

Disqus to begin advertising
Disqus, which operates the comment sections on 3m websites, has started targeting adverts within its service. It’s mining data about what people post and where to target the ads, which will look like normal comments apart from the word ‘sponsored’.

Taco Bell is @totallynothere
Social media’s no stranger to the odd meltdown. Taco Bell went someway down that path last week, deleting all previous social content to create a ‘blackout’ and promote its new app.

 

A risky strategy, but it seems to have paid off in the short term. After 24 hours, 75% of Taco Bell restaurants had processed at least one mobile order. We’ll see if that continues in the longer term, and keep an eye out for any return to social media.

Epix launches on Vine
TV network Epix is celebrating its fifth birthday (happy birthday). Don’t hold out for any cake, though, the party plan is to launch on a new channel: Vine. The network has partnered with 10 influencers to create Vines around different films. Each makes sense on its own and they join together to create a larger story, which will be shared on YouTube, TV and, most excitingly, THIS MASHUP.

Samaritans Radar searches Twitter for suicide triggers
Samaritans has created an app to help Twitter users find out if anyone they know is posting potentially worrying tweets. The service, named Radar, automatically picks up certain phrases, including ‘depressed’ and ‘tired of being alone’. The charity plans to keep updating its algorithm as time goes on, with the hope of avoiding false positives. At the moment, it’s not the best at noticing when someone might be joking.

Brands get spooky on social for Halloween
Today, dressing up as a zombie and giving sweets to children would be seen as something of a faux pas. On Friday, though, everyone wanted a piece of the Halloween fun, and, as always, brands were no exception. Here are a few examples of social content – though we can’t promise that all of it quite hit the spot.

 

 

 

Through the miracle of the moving image, see how today’s @OreoLab nomster was born!

 

OREO (@oreo) tarafından paylaşılan bir video - şurada:

 

 

 

 

 

 

 

 

Chevrolet shows how to deal with Twitter mocking
While trying to present a Chevrolet-sponsored baseball trophy, the company’s representative had something of an awkward moment. With lines like “It offers class-winning and -leading, um, you know, technology and stuff”, it was only a matter of time before he became the talk of Twitter. (He’s known as #ChevyGuy, if you must know.) That could have been pretty awkward for the automotive brand, but Chevy showed that it knows how social works. It embraced the awkward.

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We Are Social’s Tuesday Tune-Up #161

by Gillian Collison

Social savvy KLM takes customer service to soaring to new heights with #HappyToHelp week

Left your passport in the taxi on the way to the airport? Caught in traffic and may miss your flight?  Well Airline KLM is here to help you for the next week! Today the Dutch carrier has launched a new social strategy to help any passenger, anywhere, flying any airline – in order to prove it’s quality of customer service to non-customers.

The progressive campaign, named #HappytoHelp sees passengers assisted both on and offline when their plans potentially come unstuck – with up to 250 KLM customer service personnel undertaking social media monitoring around the clock in search of  posts related to travel problems and a special command centre build at Amsterdam’s Schiphol airport plus teams standing by in New York, Sao Paulo and Hong Kong.

From there, the airline will select problems and solve them in a variety of ways, from providing a driver who will hunt down your missing passport, through to personal weather reports and travel advice. They’ve even hired a speedboat along the Hudson River for those stuck in NYC’s traffic on the way to the airport. KLM will film the resolutions and post the most interesting and strange situations solved on YouTube. Pol Hoenderboom, creative director at DDB & Tribal Amsterdam noted of their campaign “Imagine the impact if you are now flying with KLM but it is KLM that gets you by motorbike to the airport in Hong Kong to board your American Airlines flight home.” Great idea!

 

Twitter signals it will open its promoted tweets to Australian SMEs ‘soon’ Have you been hanging out to run Twitter advertising but haven’t got the required minimum spends (up to $15,000) to access their platform? Turns out that you won’t be waiting much longer if indications from Twitter Australia’s Cindy Burke are anything to go by!

Direct from the horse’s mouth at BEfest, Burke confirmed that the company will “soon” open the platform to those with smaller budgets available. “We actually hired someone to launch that. I’m sure they will be announcing it with an official launch…A lot of clients have been asking for it for a while now, obviously it’s auction model and you can spend $5,000 to get one person” she told the audience. 

These sentiments were echoed by Twitter’s VP of Global Online Sales, Richard Alfonsi at their #ToastandTweet event for marketers yesterday. Alfonsi is in Australia to promote Twitter’s key service offerings to brands – and also taking some time out to enjoy Sydney!  


Facebook provides most social logins

Facebook was the Q3 leader for social logins at 46%, followed by closest rival Google at 34%, according to reports by Janrain. Twitter comes a distant third place with 7% – this seems to be a two horse race for now.

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Facebook considers adding money transfer option to Messenger app

Facebook is apparently considering adding a money transfer service to its standalone mobile Messenger app. The screenshot below shows how sending money will work (basically like sending a photo). Users can either add a card for Messenger, or use one they’ve stored in Facebook. Finally, notifications worth waiting for.

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Facebook to launch new anonymous app?

As you may well know, Facebook has struggled with some users who don’t want to use their real names, amongst other privacy issues. The network’s answer seems to be a separate ‘anonymous’ mobile app.

Facebook’s targeting to get even more specific

Facebook is set to launch ‘hyper local’ ads, with which advertisers can target users within an area as small as a mile. This could be useful for businesses that have, you know, actual locations that they want people to go to. Like in the olden days.

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Facebook opens its Audience network

Thanks to Facebook, you can now get rich the same way as Kim Kardashian. No, not like that. Get your mind out of the gutter. Facebook’s mobile ad network, named ‘Audience Network’, which helped fuel the success of the Kim Kardashian game and brought Shazam a 37% increase in ad revenue, is now open to all.

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Facebook and WhatsApp are, like, officially together

Facebook’s $19bn acquisition of WhatsApp is now official. The pair released a joint statement:

We are looking forward to connecting even more people around the world, and continuing to create value for the people who use WhatsApp.

All that remains is to change their relationship status.

Transfer money on Twitter

There must be something in the water – it’s not just Facebook that’s getting into the money transfer game. Twitter is going to enable users to transfer cash through tweets, as part of a deal with French bank Groupe BPCE. The feature is available regardless of your bank, and there’s no need to know the recipient’s details.

Snapchat ads are coming soon

Do you like Snapchat? Do you like advertisements? Well have we got news for you! Snapchat ads are on the way, according to CEO, Evan Spiegel. They’ll be optional to view, and focussed around the ‘stories’ section of the app:

We’re cutting through the new technology around ads to the core of it, which is telling a story.

In the same way that everything is ‘telling a story’ these days.

Dove, Snapchat and self-esteem

Unilever brand, Dove, has taken to Snapchat for ‘Self-Esteem Weekend’, sending out snaps on the theme of, errr, self-esteem, and asking for replies. The idea is inspired by the difficulty of having such conversations in public – Dove hopes that the campaign will promote at least a few important chats.

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Google+ adds polls

If you’ve wanted to ask your friends a question with up to five pre-ordained possible answers, but only have access to them through Google+, you’ve probably been pretty frustrated up until now. Breathe easy, kids, G+ has just added polls.

Celebs promote Wendy’s on Twitter

A set of stars including Alfonso Ribeiro (Carlton from The Fresh Prince of Bel Air) and ‘Stone Cold’ Steve Austin are helping American fast food chain, Wendy’s, with its promotion on social media. They’re all talking about barbecues, under the hashtag #BBQ4merica, which, from here in London, might just be the most American thing of all time.

 

 

 

Will post on social media for jeans

Denim brand, Cheap Monday, gave away 1,000 pairs of jeans last Friday, in exchange for social media posts. Cheap Monday? More like Cheap Friday! Pah! Sorry, never mind.

Gillette capitalises on #beardgate

First there was #bendgate, now #beardgate. The iPhone 6 is supposedly catching on beards, which led to the following reactive piece from Gillette:

 

Very nice. The real solution to #beardgate, though, is to be unable to grow a beard/afford an iPhone 6. At least that’s what I’m telling myself.

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We Are Social’s Wednesday Wrap-Up #160

by Max Mills

Facebook click-through rate has increased Facebook reach is down (boo!) but click-through rate is up (yay!). A study of 8,000 brand pages from August 2013 to August 2014 has found that, while fan reach dropped by 55% in the period, the click-through rate on links in posts increased by 48%. Still, a higher click-thru from fewer fans isn’t necessarily an increase in real terms, so let’s not all get overexcited.

Facebook releases like button for mobile developers Facebook has announced the introduction of a mobile ‘like’ button, which can be added to apps by all Android and iOS developers. Screen Shot 2014-10-06 at 10.41.31

Facebook planning moves into healthcare Facebook is taking steps into the world of healthcare, according to Reuters. The plans are still in development, but reported moves include “support communities” and “preventative care” apps. Seems it’s only a matter of time until we start seeing press releases for an “MRI scanner with autoshare functionality”.

LinkedIn revamps Pulse LinkedIn has revamped its news engine, Pulse, with what it’s calling a “redesigned reading experience”. This means a change of font and layout, personalised suggested content and a more prominent navigation feature. Beat THAT, books!

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Yahoo to invest in Snapchat? According to the Wall Street Journal, Yahoo is set to invest $20m in Snapchat at a $10bn valuation. CEO Marissa Mayer will be hoping that the money doesn’t disappear as soon as it’s received! Geddit? Because it’s Snapchat. Oh, fine.

Brace your News Feed for a #WakeUpCall It looks like the Ice Bucket Challenge may have found a predecessor in the Unicef driven campaign #WakeUpCall. The charity selfie campaign seeks to raise awareness for Syria by taking a bleary eyed selfie just after you wake up. The campaign has already gained significant traction in the UK with multiple high-profile celebrity submissions, with it no doubt about to hit Australian shores shortly.

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Twitter TV analytics coming to the UK Kantar Media is partnering with Twitter to launch TV audience engagement ratings in the UK. Similar to their partnership with Nielsen in the US, the feature is expected to show how Twitter conversation can amplify the impact of television and will include the following metrics:

  • Unique authors about a programme and their affinity with it
  • Unique audience (no. of people who have seen tweets about a show)
  • Impressions made by individual tweets about a programme
  • Total number of tweets
  • Tweets per minute, with peaks in volume

Spotify’s #ThatSongWhen Spotify’s new #ThatSongWhen campaign plays on the significance that certain songs have for people. Any campaign that mentions Cyndi Lauper is alright by me.

An educated guess with #guesswho A major Australian car brand has released a social campaign calling upon Australians to #guesswho is releasing a new range of cars. The campaign has gamified the process, promising one lucky guesser the chance to win one of the cars should they get the car marker correct. However, while campaign has seen a solid stream of entries it has quickly become apparent who the mysterious car maker is. A quick search of the hashtag shows multiple Ford dealers promoting the campaign through their websites. Ford may have a few more correct entries to sift through than originally planned.

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DHL asks for likes after F1 crash Tragic accidents are not the time to ask for Facebook likes. As we all know, brands often fall foul of this rule, as DHL did at the weekend. After a crash involving F1 racer Jules Bianchi left him in critical condition, the logistics company posted to its ‘Formula 1 Backstage by DHL page’ saying

Ghastly accident in Japan. Jules Bianchi is fighting for his life. By clicking ‘like’ on this occasion, you’ll be sending Jules your best wishes for a speedy recovery.

The post has now been removed, but one picture is still on the page, along with a fair few angry comments.

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We Are Social’s Tuesday Tune-Up #159

by Stanley Darmawan

 

New anti-ads kid on the block: Ello

Since arriving on the scene in July, new social media network, Ello, has started making waves receiving over 670,000 requests for membership globally in a week and openly attacking the likes of Facebook, Twitter, Tumblr, Google+ and Instagram. It operates on an invite-only basis and promises an ad-free, anti-data environment, appealing to consumers who are fed up with data collection and advertising typically employed by the key social players. Ello hasn’t trumped Facebook yet, but this underground movement may be one to watch.

Celebrities ask users to take a long, hard look at themSelfies.

Kirsten Dunst has just become the poster girl for the anti-selfie movement, having cut the self-indulgent social trend down a size via a short film in conjunction with Vs. Magazine. Titled Aspirational, it’s a clever parody of our behaviour towards celebrities coupled with social narcissism, and a tongue-in-cheek reminder that conversation and common courtesy should prevail the amount of likes/followers your infamous selfie obtains.

Facebook fans spend more than other customers

A four-year study of a ‘major grocery store’s Facebook page’ has found that Facebook fans purchase 35% more items than the average consumer. Those who engaged 10 times or more spent $1,000 more in each year. Sounds super – though always worth remembering correlation vs. causation.

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Facebook rolls out Atlas

Facebook is launching its new ad platform, Atlas, which will allow marketers to target ads to Facebook users across other sites and mobile apps. It’s such a big move that it must feel like it’s got the weight of the world on its shoulders. Rubbish mythology gags, anybody? Well, it’s a titanic move. Herculean proportions. The sky’s the limit.

Twitter wants to target ads at film lovers

Twitter is beta-testing targeting ads for people who talk about films. In the future, it may be possible to target an ad to anyone who has mentioned an upcoming movie release, whether that be the title or a related keyword (character names, locations etc.) Good job it wasn’t around for Fight Club, eh?

Twitter trials interactive poll card

Twitter is testing a new card that will allow users to run polls natively on the site. Here’s how it looks on the platform (the polls don’t show up when embedded).

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Starbucks sponsors Tumblr’s dot

Starbucks has sponsored the dot at the end of the Tumblr sign. The piece of punctuation has been previously been used to link users to specific content on certain days (Valentine’s Day, Pi Day) and is now being used for advertising on ‘National Coffee Day’. This could be a real opportunity for brands with a logo that looks something like a full stop.

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Pinterest looks to up its ad game

Like Pinterest? Like advertising? This story might just be for you. Pinterest is testing a way for advertisers to target people in a database (such as an email list) on the site, with measurement tools to boot. Exciting, right? We told you so!

Compile your Amazon wish list on Twitter

Twitter users can now add an item to their Amazon wish list by tweeting. Link your two accounts, reply to any tweet containing an Amazon link, include #AmazonWishList and hey presto! The item’s now on your list.

BMW’s first ever Vines

BMW has created its first ever Vine campaign. It’s all cool and automotive-y, as you might expect. Nice work.

 

Triumph launches #nigglefix

Triumph, the lingerie company, has created a social campaign called #nigglefix, based on the old adage that ‘a niggle shared is a niggle halved’. The video below reveals all (not in that way).

Anti-IS #Notinmyname hashtag

The hashtag #Notinmyname is being used worldwide by Muslims who wish to show that the actions of IS are not in accordance with their religious views. The campaign has gained impressive traction, even being mentioned by Barack Obama.

Brands vs. brands on #bendgate

The iPhone 6 bends in your pocket! Everybody! The iPhone 6! It bends! In your pocket! Brands wanted to be funny about it. Some of them were, some of them weren’t. Win of the week went to KitKat, who outperformed Oreo’s famous Superbowl moment.

 

 

 

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