Here are all of the posts tagged ‘mobile’.
Marketing Magazine recently published an article by me on the evolution of mobile development and the digital portfolio. They’ve been kind enough to let us reproduce it in full below:
As new offerings from Apple, Google and others are integrated into the digital portfolios of clients, users and agencies, Paul Napier coins a name for the new generation of developers are being given the chance to arise: ‘Mobile+’.
Each year Apple and Google compete to bring increasingly audacious technologies to market. As a marketer it can sometimes be difficult to know who to approach for advice on how these new innovations can help our clients and users. Welcome to the era of Mobile+. But how did we arrive here?
On a chilly Cupertino Wednesday in October 2007 the world was casually informed that their way of life would change profoundly. But beyond the general population, there was a subset of people, myself included, whose lives would be so heavily impacted we would barely be able to remember what it was like before the advent of iPhone. Apple had created an industry: mobile app development.
In 2008, when the first software development kit (SDK) was released, mobile app development was fairly straightforward. There was one device. One screen size. Two orientations. Apps would run in portrait, or landscape or have it transition between layouts and the concept was one of immediate need fulfillment. Brands could integrate an app into their digital portfolio that simply performed a task, which enhanced a user’s life.
Then the likes of Apple, Samsung, Sony, Nokia, Blackberry and others began to add more dimensions, greater functionality, APIs and new devices to their phone portfolios. So we adapted, learned the relevant programming languages, grew. Mobile development became more of an art than a job and each new release gave us opportunities to discover ways of meeting clients’ and users’ expectations through improved speed, functionality and technology.
Tablets were released and a new dimension of creativity began. Apps that were hitherto confined by the space of a standard mobile phone were given free reign in the not-quite-laptop sized arena. Since this technology is something you can pick up and take with you, and since it follows similar rules, structures and layouts as well as the same programming languages and APIs, this was absorbed in the catchall ‘mobile’. And yet this term already began to feel strained as brands had to make choices over how to interact with their users when discussing the creation of apps.
Fast forward a few years to the current day, where the exciting news has arrived of the Apple Watch hitting the stores in 2015. Throughout this time we have seen a surge in technology breakthroughs: smartphones, tablets, clothing, jewellery, cars, watches, glasses and even fridges. Utilities, apparell and appliances all talk to us or help us to perform our daily tasks. We integrate a host of touchable screen sizes on various parts of our body through the day even using biometric data to identify ourselves. Usage across these technologies is growing at an explosive rate with the Australian market penetration for smartphones alone being predicted as high as 90% in 2015 (Australian Smartphone Market Study 2011-2015).
And who do we look at when we think about these technologies? Mobile app developers? Perhaps. But if so, this leaves us with two options:
- We explore a new way to define the developers that cover these areas – perhaps a mobile developer is just that: one who creates apps for mobile phones, and these new platforms are a separate and new development area akin to the way the role was created for the original mobile development pioneers, or
- we redefine the meaning of ‘mobile’ beyond the scope of phones – the raw constraint of a mobile developer is no longer applicable, since technology has expanded beyond it.
Truthfully, though, the answer lies in combining both. When we work in any environment, we cannot be constrained by the limitations of a title. Nor can we allow technology to move beyond us. We are living in a time where users are being given exciting new ways for them to interact with the world, their friends and their favourite brands. Now ‘mobile’ development means riding on the crest of technology changes, seeking innovation as we would draw breath. These burgeoning technologies open up avenues and choices for existing mobile developers to grow and transcend beyond the standard definition.
This parallels with our clients, who now seek guidance and advice on the right technologies, platforms and systems to help them express their messages and address their customers’ needs. The idea of the digital portfolio has evolved beyond a simply a website, a social presence and possibly a smartphone app. It is now a living breathing ecosystem, which encapsulates anything from a simple Facebook app, through to a system of integrated cross-platform, multi-device applications and can give birth to a new concept at any time. We must think beyond the means to deliver and focus on the message in a truly agnostic fashion.
So, as we seek to integrate the new offerings from Apple, Google and others into our clients’, our users’ and our own digital portfolios, a new generation of developers have been given the chance to arise: ‘Mobile+’.
Marketing Magazine recently published an article by me on the newest addition to iOS8 – HealthKit. They’ve been kind enough to let us reproduce it in full below:
New health tracking features of Apple iOS 8 present opportunities for brands in industries from healthcare and insurance, to FMCG and travel, writes Paul Napier.
The new iOS8 is now available for users to download. As an iOS developer I have had several months to play around and come to understand the new features that come with this version of the operating system. As always with the new release of iOS, there are a suite of changes, some major and some minor.
One of the most exciting additions to come out is HealthKit. So, what is it and how could it be used within your brand’s digital portfolio?
What is HealthKit?
HealthKit is the product of a two-year collaborative endeavour between Apple and Mayo Clinics, which services around 1.2 million patients every year. Their combined goal is to put iPhones and iPads at the centre of the self-health movement that has seen traction of the last few years.
At its core, HealthKit is a central hub/repository for gathering all the intelligence apps collect about a user’s fitness and health. Apps are able to upload their information about a user’s health and fitness activities into HealthKit, and in instances where users grant them permission, download this information and manipulate it to gather a better picture of the person currently signed into the app.
Users can see all their information at a glance, as it tracks their fitness activities such as running, walking and cycling from apps and associated wearable technology. Additionally, adapters such as glucometers, ECG devices, blood pressure monitors and even ultrasound have been created to give greater knowledge to users about their overall health, all of which can be stored in HealthKit and accessed by users through the simple interface.
In essence, HealthKit has removed the silo mentality that comes from having multiple apps for individual purposes, and encourages greater communication between health and fitness experts.
How can it help me?
At this stage, since the technology is in its infancy, it is difficult to predict where it could lead. The obvious beneficiaries of this technology, at least in the first instance, are companies such as Nike, Adidas and other fitness specialists or wearable producers. However, beyond the obvious, this technology opens an exciting avenue that could allow more diverse industries to begin working on a more intimate level with their customers:
Medical: There could be long-term benefits to the medical industry, which will have a huge database of reliable, or at least semi-reliable, information about people’s fitness and health. This information can be used to begin reviewing trends in health statistics against medical complications.
Healthcare: State medical facilities can build apps that can hook into a patient’s profile and read their medical data alongside health and fitness activities, giving the doctors and immediate understanding of the patients well-being prior to any medical appointment. Taking this even further, the patients activities could be tracked and the patient sent a notification when certain thresholds are reached, meaning that doctors can start to focus more on prevention rather than the cure.
Financial services: Insurance companies could look at the health and fitness of their customers to provide accurate quotes, or provide incentives to those who follow a healthy regime.
FMCG: Food and beverage companies could build apps that tracked users consumption and offered better nutritional options on food and beverages could be tracked against the user’s health needs, allergy requirements, blood sugar levels, fitness activities or goals.
Travel: Airlines could be made aware of any medical needs for passengers, or be alerted to dietary requirements, while encouraging their passengers with medical conditions to continue tracking throughout the journey to ensure the crew are alerted in the event of any pressing concern. Travel companies could track for potential changes in stress to enable bespoke packages to engage health focused customers.
Retail: Clothing and apparel companies could track clothing sizes using measurements given by the users then look at targeting them with the newest ranges in sizes that match the user’s statistics or intended goals.
This information on its own is but one facet of a potential medical breakthroughs in both the literal and mobile sense. We are seeing a swell in the information being gathered around individuals: location, behavioural, social, economic, psychological, physiological, etc. I recently wrote an article outlining the benefits of looking at implementing a social strategy within your mobile application, and with the advent of this new technology, never has there been a greater time to review this strategy.
The power of integrating social alongside this medical and fitness information could seem overwhelming, and it is most certainly not for every company. However, for those companies that have a legitimate reason to access this information, the potential options for improving user experience and engagement are greater than ever before.
On a final note, any idea should have a benefit for both sides, and provide information about the user back into HealthKit before drawing information in return. This way, HealthKit can provide ongoing advancements and the information you receive can become a more detailed and richer experience for both you and the user.
Reddit launches Ask Me Anything app
After a failed attempt at launching an app in 2011, Reddit has rolled out an app centred solely on its “Ask Me Anything” series. Featuring a wide range of participants, such as politicians, television and film stars, and musicians, the series is one of the site’s most popular destinations.
The app departs from the site’s trademark simple look, instead featuring a sleeker display. Using left and right swipe motions, users can navigate between different question threads, and have the ability to forward links by text, email, Facebook, Twitter, LinkedIn, Google+, and other sites. The app also gives users the opportunity to filter content to their own preferences, enhancing their experience, and making it even easier to find out more about the famous, notable, and interesting!
YouTube fan funding
YouTube is trialling a fan funding feature, giving users the chance to show even more love to their favourite channels. The feature can only be used if the channel owner has chosen to turn it on, and may provide further income for content producers, beyond ad revenue. While channel owners receive the bulk of the donation, Google claims five percent of the total, and a small fee. The feature is currently being trialled in the USA, Japan, Mexico and Australia, with views to expand in the future.
Social is increasingly important for marketers
The CMO Survey was released last week. The survey of 351 ‘marketing leaders’ shows social is becoming ever more important to brands; it now makes up 9.4% of marketing budgets, expected to rise to 21.4% within five years.
However, as you can see below, ROI is still proving tricky. Particularly sad is the big blue section, made up of the 45% who can’t show the impact of all the fantastic work they’re doing. Expect to see increases in budgets for measuring ROI.
How cost efficient is social advertising?
Very! Wonderful news. Q2 analysis by Neustar has found that social ads outperformed ad networks, portals and exchanges for cost efficiency. Look at the graph, the graph says it all:
How social network ads affect buying decisions
So social ads are cost-effective, but which platform is king? Analysis by AoI Platforms of data from 500m clicks has found that YouTube is the best social network for introducing customers to new products, with Facebook coming in second. YouTube manages to perform well throughout the buying decision process, unlike Twitter, which is pretty much only useful during the middle phase.
Over 50% of people have a mobile phone
Half of the world now owns a mobile phone. At the time that we published our article on the subject, there were 7.258bn global citizens (though a few more have probably arrived in the last week), compared with 3.630bn unique mobile users.
Facebook video views at 1bn a day
Facebook video views grew by 50% month-on-month between May and July and, since June, there have been 1bn every single day. Fidji Simo, Project Management Director of Video at Facebook, wrote:
Video is one of the most engaging and immersive ways to tell your story. Whether capturing breaking news, a baby’s first steps, or rising to a friend’s challenge for charity, it is a remarkable storytelling medium.
He doesn’t say what percentage are ice bucket challenges. We may soon know, though, as videos from public users and pages are set to display a view count in the near future.
‘Privacy Checkup’ debuts on Facebook
Facebook has rolled out ‘Privacy Checkup’, which it has been testing since March. Each user who logs in will see an option to edit their settings, guided by a cartoon dinosaur. (A tyrannosaur? Our taxonomy skills have left us wanting.) Here’s how it all works:
Twitter adds a buy button for mobile commerce
Get set to start purchasing through Twitter – the network has just added a ‘buy now’ button for iPhone and Android. It’s chosen 25 beta partners, which include two brands (Burberry and Home Depot), but are largely made up of celebrities. Musicians are an important part of the partnership, and celebs will be able to act as paid influencers for brands. You can find out about how it works in the below video:
Snapchat adds London geofilters
Snapchat has added 30 London-specific geofilters, which are only accessible in certain parts of the capital. Two of them have been revealed: the London Eye and Tower Bridge, but the other 28 remain a secret for now.
Netflix adds greater sharing controls
Netflix is allowing users increased privacy over what they share on Facebook. Previously, anyone who had linked their accounts would automatically share what they’d watched with any Facebook friends signed up to Netflix. Now, you can tell everyone about that Scandinavian crime drama, but keep Gossip Girl to yourself (or vice versa, of course).
Social media talks about the NFL
The new NFL season kicked off on Thursday to a roaring online reception. There were 15m total Facebook interactions from 8.5 million users, and the network released a map of the most popular team in each US county, measured by official page likes:
Frito Lays used the event to commence its latest campaign, in which fans must like a ‘Fire Drill Alert’ posted during Thursday night games, for the chance to win prizes from tubes of Stax to Superbowl tickets.
Asda set to launch YouTube commerce
Walmart-owned UK supermarket chain, Asda, is set to allow YouTube users to purchase its products without leaving the site. A new partnership with e-commerce service, Constant Commerce, will allow the brand to display a list of products alongside its videos, which users can add to their basket before checking out, without ever leaving the video.
Samsung launches #thatsucks campaign
Samsung has been walking the ‘fail’ tightrope with its latest vacuum cleaner campaign, dubbed #thatsucks. It has received a couple of negative responses, but in large part shows that it’s possible to take risks in social and succeed.
— Matt Drew (@Mdrewey) August 29, 2014
— Samsung UK (@SamsungUK) July 21, 2014
adidas crowdsources NYFW show
adidas put on the world’s first crowdsourced fashion show during New York Fashion Week. Dubbed #NEORunway, almost every element of the show was chosen by fans – from hair and makeup to music, outfits and even set design.
Starwood looking to LinkedIn with $30m campaign
Hotel chain, Starwood, is putting LinkedIn at the centre of its latest campaign, worth $30m. It is looking to promote its ‘Starwood Preferred Guest’ loyalty programme in the business market, making LinkedIn a good fit, though it will also increase the volume of its content on Facebook, Youtube and Twitter.
EA creates social media sitcom
EA is pushing the launch of the Sims 4 with a sitcom that takes place on social media. Four different characters, each with a personal Twitter account, will act out the story over two weeks. It’s based on ‘Gone With The Wind’, so they’ve taken a punt and are calling it ‘Gone With The Sims’.
Snuggle Bear gets social
Snuggle is bringing its mascot, the Snuggle Bear, into the 21st century. He’ll be debuting on various social channels for his 30th birthday, as part of an editorial-led campaign across Facebook, Twitter, YouTube and Instagram. Now, you’ve been very good and finished your whole mashup, so here’s a picture of the cuddly chap. Don’t say we don’t treat you.
Half of Africa’s internet users now using Facebook
Facebook has recently announced that it has reached 100 million users in Africa, meaning that approximately 50% of all internet users on the continent now have a profile on the site. The announcement suggests that if improved internet connectivity spreads across areas of the world without steady internet access, such as South America and India, Facebook could potentially gain even more users.
‘Symbol of Peace’ goes viral
As violence continues between Israeli forces and Hamas, a selfie taken by Sulome Anderson has gone viral on Twitter, sparking a symbol of peace in the Middle East. The photograph shows Arab-American journalist Anderson and her Israeli-American boyfriend kissing while Anderson holds a piece of paper reading “Jews and Arabs Refuse To Be Enemies.”
The statement has now become a hashtag and resulted in thousands of tweets and retweets from around the globe calling for peace. Anderson states in a NY Mag essay they “posted the picture without a second thought” to support a then little-known Facebook page. She admits now that the response is “scary and overwhelming. But we both know that afraid is the wrong way to feel about it.”
— Sulome Anderson (@SulomeAnderson) July 13, 2014
David Jones launches collection via YouTube
In a move from the retailer who is usually behind competitors in the digital space, David Jones has kicked off its new spring and summer collection with a 90-second video piece via it’s Youtube channel. The highly stylised video titled ‘Explore S/S14 David Jones Film’ features Jessica Gomes, Montana Cox and other models on a playful journey through cities, beaches and forests as directed by Jeffrey Darling. The video can be seen on David Jones’ newly launched Youtube channel which coincides with the launch of content environment website ‘Style HQ’.
Mobile social users engage more with brands
Mobile social users are more likely than their desktop-only equivalents to ‘like’ branded content, according to a survey of 37,000 US online adults. The study asked recipients if they liked something a company posted at least once per week; 49% of tablet users and 46% of those using smartphones said that they did, compared to 37% of desktop/PC-only users. Meanwhile, 64% of US online adults access social media through desktops/laptops, 45% on smartphones and 25% tablets.
Facebook releases Q2 results
Facebook released its Q2 results last week and they contained some impressive numbers. Monthly active users (MAUs) have grown to over 1.3 billion, up from 1.276 billion in Q1, while mobile MAUs now total 1.07 billion (vs. 1.008 billion last quarter).
The real success, though, is financial. Total revenue has increased to $2.9bn, the company’s biggest quarterly total, up from $2.5bn in Q1.
Ad revenue for the quarter amounted to $2.68bn, of which 62% came through mobile. Indeed 30% of the network’s MAUs access it solely through mobiles or tablets, leading to discussion about the potential for a mobile-only version of Facebook. Ad prices more than doubled last quarter, too, allowing Facebook to increase its revenue while reducing the number of total ads. These figures combined have led to a valuation of $192bn, more than Disney or Toyota, which is 128 times its profits for the whole of last year.
LinkedIn adds new ad capabilities
LinkedIn has launched ‘Direct Sponsored Content’, a new ad format that will allow advertisers to test, tailor and target content, much like they do on Facebook. The new system will compliment ‘Sponsored Stories’, the main difference being the ability to target different messages at specific audiences.
LinkedIn buys Bizo
Some more big ad news from LinkedIn: the network has purchased business-to-business digital advertising company, Bizo, for $175m. Deep Nishar, LinkedIn SVP of product and user experience, said of the move:
Our ability to integrate [Bizo’s] b-to-b solutions with our content marketing products will enable us to become the most effective platform for b-to-b marketers to engage professionals.
Foursquare sheds check-ins
Foursquare has launched the latest version of its main app, through which you can longer check in. To do so, users will now need to use ‘Swarm’ – the main Foursquare app is being reinvented as a discovery service, similar to the likes of Yelp.
‘The Giver’ produces Kik campaign
A new film for young adults, named ‘The Giver’, is launching a campaign on messaging app, Kik. The film’s promoters have created a card that contains a trailer, trivia and film-branded stickers, all of which can be shared with other users within the app.
Applebee’s looks for Instagram ‘Fantographers’
Over the next year, US restaurant chain, Applebee’s, is to populate its Instagram feed with content from ‘Fantographers’. First, users opt in for a microsite, then anything shared using #Applebees or #Fantographer is eligible to be posted by the brand. Each image will have a border added, like so:
adidas and Champs Sports launch #adicolorTV
adidas has joined up with Champs Sports to produce a set of four online shows hosted on Instagram. The campaign, dubbed #adicolorTV, is being run through the Champs Sports page.
Expedia wants throwback photos
Expedia is looking to tap into the ‘Throwback Thursday’ trend on Instagram and Twitter by asking users to tweet such photos @Expedia using #ThrowMeBack. Each week, one winner is selected to receive a voucher, so that they can revisit the site of their photo.
Prime TV to reveal everyone’s favourite child
A new season of Modern Family is set to premiere on New Zealand’s Prime TV, which has created a Facebook app for the occasion. The ‘Favourite Child Detector’ analyses your Facebook history and ranks you and your siblings based on interactions from your parents.
Michelle Phan being sued over music licensing
Here’s a cautionary tale to any brands and content creators using other people’s music or images withour permission. YouTube star, Michelle Phan, is being sued by electronic dance music label, Ultra, for allegedly using its music without the proper permissions. Phan sells adverts against her channel, and also uses it to promote her makeup line.
Captain Morgan made to remove Facebook post by ASA
Diageo-owned rum brand, Captain Morgan, was forced to remove a Facebook post, after the UK’s Advertising Standards Authority ruled that it implied alcohol helps conquer boredom. The text read “Wednesday. I’m declaring war on mid-week boredom”, so you can sort of see where they’re coming from.
David Mitchell writes a short story on Twitter
David Mitchell, author of ‘Cloud Atlas’, has released a short story piece-by-piece on Twitter. It’s taken 280 tweets – here’s how it starts:
We get off the Number 10 bus at a pub called ‘The Fox and Hounds’. ‘If anyone asks,’ Mum tells me, ‘say we came by taxi.’
— David Mitchell (@david_mitchell) July 14, 2014
Virgin Mobile Australia launches #mealforameal campaign
As part of their major integrated marketing campaign ‘Making Mobile Better,’ Virgin Mobile Australia has partnered with OzHarvest to turn the act of taking pictures of food into something beneficial for Australians. With the #mealforameal initiative, every time someone posts a picture of their food to social media and includes the hashtag, Virgin Mobile will donate to OzHarvest so they can provide a real meal to someone in need.
Jägermeister is ‘Strange But True’
Over the past month, premium spirits brand Jägermeister has been delivering their new ‘Strange But True’ positioning on Facebook. The campaign uses illustrations to depict the various characters that males identify with in their social groups. One of the main actions for social sharing is having friends “tag their mate” that identifies with one of the characters – a frugal Fox, a noble Stag, an Owl who loves to party, a Wingman or a Snow Leopard who spends too much time in his man cave. The campaign is designed to shift the thinking of Jägermeister from a drink for the end of the night to a drink made for the beginning.
Anonymous app Secret moves away from anonymity
The popular anonymous app Secret has teamed up with Facebook to make it easier for people to view popular secrets shared by their friends. In a shift that moves the app away from anonymity, Secret is rolling out two new features this week to both their Android and iOS apps called Facebook Login and Collections. Facebook Login will let users see secrets from friends, while Collections will offer a curated stream of popular secrets.
Mobile social use is up, desktop slightly down
A new comScore report has explored the growth of mobile use in social, arguing that it does not come at the expense of desktop use. Between May 2013 and May 2014, the total number of minutes spent using mobile to access social media grew from 479bn to 687bn. You might expect to see a similar drop in desktop use, but you’d be mistaken: total desktop time did fall, but only from 477bn to 466bn.
Mobile and digital budgets are up
Digital advertising budgets will this year rise 16.7% to $140.15bn, according to eMarketer predictions. Spend on mobile/tablets will see the most signficant jump, up 84.7% to $32.71bn. By 2018, digital will account for a third of global ad spend, while mobile will be 70.4% of UK digital budgets, and 67.8% in the US.
Facebook adds ‘suggested videos’ to mobile
If you watch a friend’s video in your mobile News Feed, Facebook will show you a set of suggested videos, much like the ‘Related News’ feature. This is the latest Facebook update that seeks to encourage people to share and watch videos, and TechCrunch has accordingly likened it to a TV channel.
Facebook creates ‘Out-App Purchase’ ad
Facebook has launched a new ad type: the ‘Out-App Purchase’ ad, which allows those who develop Facebook games to sell virtual goods directly through the News Feed. Currently, the unit is only available for desktop, but, should it prove effective, we may well see a move in the lucrative mobile market.
Twitter goes all out on organic reach
Twitter is backing itself as the social destination for organic reach, telling brands that they can be seen by 30% of their followers for free by tweeting 2-3 times per day. Not only that, but it has released a set of organic tweet analytics, so that brands can now see how many users viewed or engaged with organic tweets.
Pinterest updates ‘Follow’ pin
Pinterest has developed a new, animated ‘Follow’ pin to be featured on websites outside of its network. Rather than simply linking to Pinterest, the button will launch a pop-up preview of the account, featuring a selection of its pins.
WeChat launches ad platfrom
WeChat, the Chinese messaging service, has created an ad platform for brands with over 100,000 followers. Ads will only appear when users click on full-page posts from officials accounts that they already follow. Even then, the ad is not full screen, but shows up at the bottom of the page. Nevertheless, it’s worth keeping an eye on how WeChat’s advertising strategy grows in the future.
The World Cup breaks social records
The World Cup is over too quickly, once again. According to Facebook, the final was the most talked-about sporting event in the network’s history, amassing a total of 280m mentions. One semi-final also managed to inspire a huge social response, as Germany trashed hosts Brazil 7-1. This was the most discussed sports game ever on Twitter, with 35.6m tweets in total. Germany’s fifth goal broke the record for global tweets-per-minute at 580,166.
— Visa (@Visa) July 8, 2014
— Seattle Seahawks (@Seahawks) July 8, 2014
— Paddy Power (@paddypower) July 9, 2014
— adidas (@adidas) July 8, 2014
Sour Patch Kids on Snapchat
Sour Patch Kids is to become the first Mondelez brand using Snapchat when it enlists the help of Logan Paul to run a week-long campaign. The social media star will send out Snaps from the brand’s account, detailing pranks that range from ‘sweet’ to ‘sour’.
Mercedes-Benz targets millenials on Instagram
Mercedez-Benz has launched a campaign on Instagram, dubbed #GLApacked, intending to target a younger audience. The brand has got Instagram influencers on board, each of whom has been loaned a GLA for a cross-country trip and asked to document it on the network.
4Music is searching for a vlogger
British channel 4Music is searching for its next vlogger through an online ‘Vlogstar’ microsite, sponsored by O2. Entrants need to submit a YouTube video for their chance to be the winner, who will be allowed behind-the-scenes on 4Music shoots and at gigs, producing several videos every week for the channel.
The CIA and Twitter
Last week, the CIA used the hashtag #twitterversary to answer some of the ‘top questions’ it had been asked since its launch on Twitter.
— CIA (@CIA) July 7, 2014
The above and other tweets like it have led to a debate over what the CIA’s strategy is. The humour may lead to a number of RTs, but questions have been raised about whether this helps the CIA’s chief objective: gaining trust. Indeed, this may be all the more relevant in the week when it has come to light that the activities of Twitter users were analysed by the US military in an attempt to understand how to influence people. News like this is likely to lead to increased debate about privacy, in which the CIA may want to be a major player.