Here are all of the posts tagged ‘vine’.
Twitter now the most important social network for US teens
Twitter has replaced Facebook as the most important social network for US teens, according to a survey of thousands. Of those questioned in Autumn 2013, 23% said that Facebook was the most important social network to them, down from 33% in Spring 2013 and 42% in Fall 2012. Twitter was most popular with 26% in Fall 2013, though that was down from 30% in the Spring, while Instagram had consistently grown over the seasons (from 12% to 17%, then on to 23%) leaving it level with Facebook in second place.
The growth of social ad spend in Western Europe
Social ad spending is to continue growing in Western Europe, according to research by eMarketer, reaching $2.82bn by 2015.
Facebook introduces video ads to mobile app
Facebook has introduced video ads to its mobile app, allowing them to be displayed in the mobile news feed for the first time. Currently, the feature is limited to adverts for other apps, and the videos will not auto-play. However, this could well be just the first step in the growth of video advertising on Facebook’s mobile platforms.
Instagram reveals sponsored posts
Instagram has revealed what its sponsored posts will look like, as shown below. Evidently, they’re pretty similar to normal posts on the network, but include a ‘Sponsored’ banner for clarity’s sake. For more information on the news and its implications for brands, have a look at our full blog post on the matter.
Australian politicians finally nail social
Social media was more important in the September 7 election than in any previous one, according to a review of Facebook performances. Politics was the top engagement group for the election year with an average rate of 20.9%, followed distantly by radio (12.73%), magazines (11.35%) and sports clubs (7.6%). Kevin Rudd, Julia Gillard and Tony Abbott were strong performers unsurprisingly, and Liberal federal director Brian Loughnane said his party devoted a much greater amount of their campaign budget to social media than ever before. The findings confirm the emergence of social media as a key campaign tool for major parties.
Hashbag helping Instagram users navigate a growing marketplace
Brookyln-based website designer Mike Bodge has created Hashbag, a site that allows users navigate the growing marketplace of buyers and sellers on Instagram. With two million people per year using the #forsale hashtag, Bodge created Hashbag to tame the ‘wild west’ Instagram marketplace. “Some people would say ‘text me’ or ‘email me’, or hit me up on WhatsApp, etc.” says Bodge. Hashbag makes all that stuff easier, bringing together a vast range of new and used products and facilitating their sale.
Signs of success in Twitter’s IPO
Twitter’s IPO is set to be the biggest of its sort since Facebook, with the network seeking $1.4bn from the sale of 70m shares at $17-$20 each. This would lead to a $10.9bn valuation, which seems to be an intentionally low figure intended to ensure growth on day one. Indeed, financial spread betting firm IG predicts that share prices will double on the first day, with the price potentially rising to as high as $30bn. The network’s value has already trebled to £17.9bn ahead of its market debut, as ‘grey market’ traders begin to buy and sell unofficially valued stock on IG’s Index. All the signs point to a successful IPO for Twitter.
‘Sessions’ and ‘Time travel’ make Vine more flexible
Twitter-owned video-sharing network Vine has introduced two new features: ‘Sessions’ and ‘Time travel’. The first allows users to save posts for later, working on up to ten videos at any one time, while the second allows users to edit posts by moving or replacing individual shots within a video.
The two features together combine to allow greater flexibility and quality control in the video creation process, which should be good news for brands who are willing to invest in the production of Vines.
LinkedIn’s new ‘Intro’ feature
LinkedIn has created a new feature, named ‘Intro’, which links your profile with your iPhone’s email. Once you’ve done so, you will see someone’s LinkedIn details whenever they send you an email.
Another funding round for Pinterest
Pinterest has completed another round of funding, since obtaining $200m in February, at a $2.5bn valuation. This round is even higher, with $225m coming in, amounting to a valuation of $3.8bn. As Forbes points out, Pinterest is now worth almost four times the sum that both Tumblr and Instagram sold for, $1.1 and $1 billion dollars respectively.
BBM sees 10 million downloads on iPhone and Android
BlackBerry Messenger was downloaded 10m times in the first 24 hours after its release as a free app for both iPhone and Android. Impressive initial figures, certainly, but it will be interesting to see how many of these are retained as active users.
Ebay gets more social
Online auction house Ebay has decided to introduce a number of social features. These include the ability to curate collections, follow users, collections or interests and create a profile or, in the case of sellers, a storefront. None of these are a million miles from features offered on Pinterest – a logical move, considering that network’s close links with online shopping.
BBC Global News partners with Twitter
BBC Global News has become the latest in a list of Twitter partners to include sponsored video clips within paid tweets. Using the platform’s ‘Amplify’ department, the newscaster is producing a set of videos labelled #BBCTrending, which will give viewers a round-up of the day’s trending news after a sponsored pre-roll ad.
Buy someone a coffee through Twitter and Starbucks
Starbucks has announced a partnership with Twitter that allows users to purchase coffee gifts for one another. After syncing their Starbucks, Twitter and credit card accounts, the gift giver simply needs to type “@tweetacoffee to” and the person’s @handle and they can send over a gift of up to $5. Visa are encouraging people to partake by offering a bonus to the first 100,000 to sync their cards: they will receive a $5 gift voucher of their own after sending their first gift.
Apple competitors buy Twitter ads for iPad launch
Every single major Apple competitor bought Twitter ads to coincide with the launch event for the latest iPad. Some of the attempts at brand jacking are shown below.
— LG USA Mobile (@LGUSAMobile) September 17, 2013
— Windows (@Windows) October 22, 2013
Tide’s Vine videos influencing above-the-line
In last week’s Mashup we told you all about Tide’s Halloween-themed Vine videos. Well, they’re taking over a huge amount of the brand’s advertising and have since been featured on TV and billboards, showing how well-constructed social content can have applications above-the-line, too.
We Are Social and Bulmers release Harvestimator
Cider brand Bulmers has unveiled its latest social campaign, created by We Are Social. Run through a ‘Harvestimator’ Facebook app, fans have to guess how many apples will fall from a tree under a variety of conditions and are entered into a draw to win weekly prizes. The introductory video, complete with West Country voiceover, is below.
Yahoo UK to create satirical cartoon from @Queen_UK
Yahoo UK is turning the parody Twitter account @Queen_UK into an animated mini-series, featured on its website. The programme, starring ex-Spitting Image actor Kate Robbins, will take its cues from tweets like the below.
Mr Clegg’s phone has not been monitored by the US. This is mainly because he has a Fisher Price phone that’s not connected to anything.
— Elizabeth Windsor (@Queen_UK) October 27, 2013
Nissan Juke promoted by Instagram campaign
Nissan’s Juke is set to be promoted through an Instagram campaign. As detailed in the below video, users are asked to post an Instagram video; these will then be produced into an audio-visual track, which will be streamed online live from a launch event on 21st November.
Ryanair’s #GrillMOL Twitter stunt
Michael O’Leary, owner of budget airline Ryanair, took to Twitter this week in an ‘ask me anything’ PR stunt under the hashtag #GrillMOL. Using his, ahem, ‘unique’ tone of voice, he caused both amusement and ire with a flurry of tweets that included sexism and… well, mainly quite a lot of sexism. Marketing Magazine compiled a ‘best and worst’ list.
— Aakriti Kaushik (@aakritik) October 21, 2013
— Ryanair (@Ryanair) October 21, 2013
Guinness’s TV ads receive poor Twitter reaction
Guinness experimented with a new form of above-the-line advertising last week, taking over every ad break in ITV’s the Jonathan Ross show to post videos like the below, which discussed the drink’s effect on male bonding. They encouraged Twitter conversation using the hashtag #RoundUpYourMates, but received little positive reaction, with users describing the activity as painful and even sexist.
NHS’s Lou Reed tweet meets public disapproval
Yesterday heard the announcement of the sad news that Velvet Underground frontman Lou Reed had died of liver disease aged 71. The NHS saw an opportunity to promote their own interests and posted the below tweet, which was deleted after complaints by a number of Twitter users, despite what seemed to be genuinely good intentions. It goes to show that, in times of public mourning, it isn’t just brands that can appear selfish by trying to take advantage of the situation.
Pope Francis reaches 10 million Twitter followers
Pope Frances reached the milestone of 10 million Twitter followers across his nine accounts last week, posting the below in celebration:
Fautores dilecti, centies centum milium numerum vobis praetergredientibus ex animo gratis ago vosque precor ut pro me orare pergatis
— Papa Franciscus (@Pontifex_ln) October 27, 2013
It wasn’t just in Latin, though. He thanked followers across each individual account, with languages including English, Spanish and Arabic.
Social ad spending on the up
eMarketer has reported that marketers’ budgets for social are set to increase. In August 2013, social ad spending made up, on average, around 6.6% of marketers’ budgets – it’s set to increase to 9.1% in the next year, then zoom to 15.8% within five.
Play.com reaps the rewards from social discovery
Electronics website play.com has noticed a large increase in traffic from social sites in the last year. A study of 300 consumers noted that, year-on-year, the traffic driven from social discovery sites, such as Pinterest, was up 200%, while that from social networks such as Facebook was up 80%. Mobile had grown too, with 23% of sales taking place via a mobile device, up 53% in the same amount of time.
Companies respond faster in social media than offline
Two separate studies from last week, when taken together, show that companies respond faster to consumer queries in social media than they do offline. The first, a survey of Call Centre Association members (whatever they are), found that 59% of organisations take over eight hours to respond to email communication, with 26.5% extending that to 24 hours or more. Meanwhile, a study by Simply Measured concluded that the average response time on Twitter was 5.1 hours, while 10% of organisations got a reply out within an hour. So, if you want your question answered on line, Twitter is the place to be.
Spam on the increase in social media
Social media spam has grown by 355% in the first half of 2013, according to analysis of 60m pieces of content from Facebook, Twitter, Google+, YouTube and LinkedIn. The research has found that one in every 200 pieces of social content is now spam, which could start to become a real problem if it continues to grow at the same rate. For illustrative purposes, here is a picture of everyone’s favourite processed meat.
The rise and rise of tablet usage
This year, an estimated 20 million people in the UK will use a tablet, accounting for roughly 1/3 of the population. This is set to grow every year until at least 2017, when 34.8 million UK residents will make use of such a device. Over this period, though, the percentage growth is set to decrease, already down from 165.3% in 2012 to 41.5% this year, it will have fallen to 9.4% by 2017 as the market approaches saturation.
Facebook using free wifi to obtain location data
Facebook is set to offer the opportunity for business to attain free wifi for their customers through its partner, Cisco, in a bid to attain further location data. The system will be available to businesses of all sizes, as the network is using cloud-based wifi firm Meraki to connect with small and medium establishments. Facebook can then use the data to create more accurately targeted ads.
Facebook Home to add content from other social networks
Facebook Home, the homescreen created by the network for Android phones, will begin to pull in content from other social networks including Flickr, Pinterest, Tumblr and Instagram in its latest version. The move sees Facebook adapting to a lukewarm user reception; if it genuinely intends to create a socially-led option for phones, allowing greater access to all platforms may well prove a necessary addition.
Post search now available in Facebook’s Graph Search
Graph Search, Facebook’s social search tool, now includes the ability to search for specific posts by what content they contain, when they were posted, where and by whom. In a blog post on the subject, Facebook said:
Starting today, Graph Search will include posts and status updates. Now you will be able to search for status updates, photo captions, check-ins and comments to find things shared with you.
Search for the topics you’re interested in and see what your friends are saying, like “Dancing with the Stars” or “Posts about Dancing with the Stars by my friends.
Facebook introduces new mobile ad unit aimed at app engagement
Facebook has introduced a new ad unit for mobile, which aims ad increasing engagement with apps, once a user has already downloaded them. The ads will encourage people to head back to specific features of the app, which could well be very useful for marketers looking to maintain high levels of engagement with a particular part of an app. The video below gives more detail about the new feature.
Growth in users, ad revenue and losses at Twitter
Leading up to Twitter’s stock market IPO, there have been a fair few stories about it this week. The network has released figures on its huge international growth, as its US user growth begins to slow; in March 2010, US monthly active users amounted to 10 million, while their international equivalent were 20 million; these figures have grown at disparate rates to 49 million and 169 million respectively.
This international user base could prove important for Twitter’s advertising base, as they have seen an increase in both ad revenue and overall losses. In the first half of 2013, revenue was up 101% year-on-year to $253.6m, with 87% coming from adverts, but an increase in personnel had accounted for an increase in net losses by 41% to $69.3m in the same period. And after reports of up to 20% of the network’s users being fake, it has been forced to deny the claims, arguing that the figure is actually more like 5% and that there will be a purge of these before the IPO takes place. All hands on deck at Twitter HQ.
New Snapchat stories
Snapchat has introduced ‘stories’, their equivalent of the Facebook newsfeed. Taking a series of photos and videos, you add the various captions/graffiti and publish, at which point the ‘story’ appears to all your friends for 24 hours, before self-destructing in classic Snapchat style. You can get more information on the changes from the video below, or this in-depth analysis by We Are Social’s own Tom Ollerton.
Spotify introduces ‘follow’ button
Spotify, which has up until now been fairly self-contained as social networks go, hasintroduced a new ‘follow’ button that can appear on any desktop or mobile site, available in 39 countries. When users see the button, shown below, they can instantly follow them and receive updates in their Spotify activity stream, whether they be an artist, user, label, blog or magazine. The button aims to increase engagement on the network, as well as to introduce new people from external sources. Click below and you can even follow Avicii! (You can’t really, it’s a screenshot).
US government shutdown closes their social channels
It’s not just the national parks that have closed down because of the US government shutdown – their social channels have done so, too. Sign-off tweets, like the below, have been seen, but since then it’s been eerily quiet in some parts of social media.
This account will only provide disaster-related updates during the federal government shutdown. More: http://t.co/jwfgucXTth
— FEMA (@fema) October 1, 2013
All animals will continue to be fed & cared for. A #shutdown won't affect our commitment to the safety of staff & excellence in animal care.
— National Zoo (@NationalZoo) October 1, 2013
Twitter’s alert sounds in Washington DC
Last week we brought you news of Twitter’s new alert system: if you sign up to an account’s alerts, you’ll get an SMS whenever it posts one. Well, we’ve already seen an instance of its use, when the Capitol was shut down after shots were fired last week. A stream of tweets, starting with the below, were sent out, showing the potential that the new system has.
— SenateSergeantAtArms (@SenateSAA) October 3, 2013
Diane von Furstenberg’s shoppable Google+ hangout
Google+ had a first last week: designer Diane von Furstenberg hosted a shoppable hangout on the network. Those who took part watched the designer talk through various items from her catalogue, whilst simultaneously able to browse and shop the collection. The video below gives some more detail about what went on.
Dunkin’ Donuts’ Features It’s Top Twitter Fans in New Ads
Dunkin’ Donuts has been on fire with social media recently, launching one of the first Vine-based TV spots in history last month. Now John Costello, the brand’s Marketing Chief, has given a sneak preview of two socially led video ads that will be released on 14th October at the Masters of Marketing Annual Conference. Two consumers were chosen to appear in each advert, based on their positive tweets about Dunkin’ Donuts. It is presumed that the adverts will run on ESPN, aligning with Dunkin’ Donuts sponsorship of the channel’s Monday Night Football pre-game show.
Confused.com launches Brian on Instagram
Confused.com has premiered 10-seconds of its new TV advert, starring current campaign figure Brian the Robot, on Instagram. Joby Russell, Marketing Director, explained that Confused.com decided to jump on the bandwagon, and accompany the many brands that are already getting creative on video sharing.
Instagram is a great place for us to engage with our customers, as many people will comment and like Instagram photos/ videos as well as share content, and this is an essential engagement tool for us as a brand
The brand’s Instagram followers are given the chance to win speakers featured in the advert, simply by liking the video.
Cancer Research UK unveils ‘Every Moment Counts’ platform
Cancer Research UK has launched an online platform called ‘Every Moment Counts’, as it seeks to engage with the public and use survivors’ experiences to communicate the urgency of beating cancer sooner. The platform contains a crowd-sourced gallery of images where cancer survivors are asked to identify moments in their lives that are of particular significance. It also hosts a film shot by Finn McGough, which draws on the understanding that those who have been affected by cancer value time more than anything else. Viewers are then encouraged to submit their own moments to the Every Moment Counts site. Clips of the film are being used across Cancer Research UK’s social presences, including YouTube, Facebook and Twitter.
Webuyanycar.com launches WebuyanyTOYcar.com
Webuyanycar.com has launched a campaign around a hoax letter which went viral at the weekend, after being tweeted by @JamieDMJ. The bamboozler tweeted a fake letter supposedly sent by the company, claiming it had refused to buy a child’s plastic car, and that he was “wasting their time”. The tweet has since been retweeted over 33,000 times. Not wanting to be beaten, Webuyanycar.com unveiled webuyanyTOYcar.com and is “offering to buy the first 100 Tikes in good working order” that are presented to their branches around the country. In return, webuyanycar.com has offered £10 per Little Tike, with all the money raised donated to the road safety charity, Brake.
The 1.2 billion faces of Facebook (including yours)
A new website designed by Natalia Rojas compiles the 1.2 billion profile pictures on Facebook, all in one place. ‘The Faces of Facebook’ depicts each user by a teeny tiny dot. Click anywhere amidst the multitude of dots, and the page filters down to reveal thumbnails of the faces of a handful of Facebook users. Click on any one, and their public profile pops up. Many people have privacy concerns surrounding Facebook, but Rojas claims that the site doesn’t store anyone’s private information, pictures, or names. The very first thumbnail? Facebook founder, Mark Zuckerberg.
This week; dancing hillbillies, quirky fashion designs and the rising of the littlies!
The Week According To The Internet is back!
TYPO: Kids correcting celebs on Twitter!
INSPIRATION: Fashion designs from insect homes.
QUIP: One handy iPhone app.
POINTLESS: … But hilarious, hillbilly dancing with a skunk.
AWFUL: The worst startups ever?
TITLED: Sick of your agency job title, try one of these!
DISCIPLINE: Kids don’t give back!
GAMING: What is this obsession with Candy Crush?
POWER: Using fruit to charge your iPhone.
BREAKTHROUGH: An impossible aviation challenge.
The science behind a successful meme
A Harvard scientist named Michele Coscia has produced research into what it is that makes memes ‘successful’. Quartz have an excellent article that details much of his method and findings, which look to make various statements about the behaviour of memes. The key points include the idea that memes with a consistent share rate are more likely to be successful, as are those whose rise in popularity correlates with the death of another. Coscia also highlights ‘meme clusters’: sets of memes that, for whatever reason, do particularly well together – including the below.
Finally, the research points to the fact that, while it is fairly easy to predict what one person will share based on their previous sharing habits, it’s much harder to ascertain what memes will be successful, or why.
Facebook Graph Search set to become public
Having been in Beta for the last six months, Facebook’s Graph Search has been rolled out to users on a wider basis as of yesterday. The social search tool, which allows queries such as “friends of mine who like rollerblading and ice cream” or “people who work at We Are Social and live in Sydney”, is being rolled out to users of the service in US English. It’s not yet clear how quickly the service will be extended to users of the network in other languages.
Facebook rescinds 20% text rule for cover photos
Last week, Facebook updated its cover photo guidelines, removing the restriction that prevented pages filling more than 20% of a cover photo with text. This follows on from deregulation in March that allowed cover photos to include contact and pricing information, as well as calls to action, though it’s worth noting that pages running that advertising that pulls in their cover photo will still be subject to the 20% rule.
Twitter allow ad targeting by browser history and email address
Twitter is for the first time allowing advertisers to target people who’ve visited a website or provided data as part of a purchase. This is intended to ensure that adverts are targeted at those who have previously expressed interest in a company. Unlike on Facebook, fans will be able to opt out of all adverts that use third-party data, simply by ticking a box in their account settings.
Twitter ban automated following, relax 3rd party curation restrictions
Twitter have updated their developer guidelines, with two major changes to the network. Firstly, they have banned automated and bulk following, preventing the likes of automated ‘follow back’ systems. Secondly, they have relaxed the restrictions on curating content from 3rd party sites; this is certainly good news for the likes of Storify.
Updates to Vine iOS app
Vine have released several new updates, all currently available for their iPhone/iPad app. These can roughly be divided into three categories: taking videos, discovering content and sharing your own Vines. In camp 1 are the changes to the camera, such as grid, focus and ghost tools, aimed at making it easier to film your own content. For discovering content, users are now able to explore 15 different channels, from comedy to nature, each with their own ‘Popular’ section, as well as an ‘On The Rise’ feature that shows people who are catching the attention of the Vine community. Finally, when it comes to sharing content, Vine now offer the ‘Revine’, the equivalent of a Retweet, and ‘Protected Posts’ that allow you to keep more personal content for the people you approve. Protected Posts are also available on Android, with the remaining features following this week.
LinkedIn looking to content to help increase ad revenue
Currently, LinkedIn make 57% of their revenue through tools for recruiters, with only 23% ($74.8 million) coming from advertising revenue. They are now trialling “sponsored updates”, their equivalent of native adverts appearing in a user’s news feed. Mike Gamson, LinkedIn’s senior VP-global solutions, said:
Now because people are reading articles and sharing updates, the [news] feed’s become very liquid. Into that liquidity, an advertiser has an opportunity to suggest a story that might be interesting.
As a result, it’s important for LinkedIn to have a high quality news feed, or at least one that people care about, for this to work. They’ve been attempting this, enrolling the help of influencers like Richard Branson and Bill Gates, to produce advice for those entering the world of business to follow. However, there is no conclusive evidence to show that users are actually reading these stories more; in fact, the average time users spent on the network in May 2013 was 20.6 minutes, compared with 20.9 a year before. It will be worth keeping an eye on LinkedIn’s ad revenue, to see how this move pans out for them.
Six percent of online US adults use Reddit
A survey by the Pew Research Center’s Internet & American Life Project has found that 6% of all online US adults are on Reddit, with young men the most prevalent group, as shown in this graph:
Geographically, those who live nearer to cities are more likely to use Reddit: 7% of urban online adults use the network, compared to 6% of those in the suburbs and only 2% in rural areas. Wealth, however, is not a significant factor, with between 6 and 7% usage in every strand for ‘household income’.
WeChat reaches 70 million users outside of China
Chinese messaging app WeChat now has 70 million users outside of its home country, just 6 weeks after surpassing the 50 million mark. This leaves their global usage figures at well over 300 million and approaching 400 and, with a Spanish language advertising campaign starring footballer Lionel Messi set to hit TV, billboards and the web, it’s expected that there will be further growth in key South American markets.
KakaoTalk now has 100 million users
WeChat wasn’t the only messaging app celebrating a milestone last week; Korean-born KakaoTalk has now surpassed 100 million users, a year after hitting 50 million. Its growth, fuelled largely by its social gaming platform that allows competition between chat buddies, has seen it surpass Facebook as Korea’s largest social network.
Bebo bought back by old owners for $1 million
The social network Bebo has been bought back by its inventors, Michael and Xochi Birch, for $1 million. The pair owned 70% of the business when it was sold to AOL for $850 million in 2008, making a huge $595 million between them. Now the pair are looking to breathe some life back into the platform, which has been as good as dead since 2010, as per the below tweet.
We just bought Bebo back for $1m. Can we actually re-invent it? Who knows, but it will be fun trying…
— Michael Birch (@mickbirch) July 1, 2013
Google Reader dwarfed G+ for traffic until its closure
Buzzfeed have produced some interesting research about the amount of respective traffic driven by Google Reader and G+, finding that the former dwarfed the latter right up to its closure. Indeed, traffic from Google Reader to any of the ‘Buzzfeed network’, a set of sites with over 300 million collective users, had in fact increased by 6% over the few months since its closure was announced.
Wimbledon on Twitter
Andy Murray’s triumph at Wimbledon captured hearts across the UK on Sunday night, so it’s no surprise that people were discussing it in their droves on Twitter. The 12 hours around the match saw a total of 3.4 million tweets on the topic, climaxing at 17.25 with the end of the match, at which point there were 120,000 Wimbledon tweets per minute, while 8 of the top 10 UK trends were related to the contest. Andy Murray’s own tweet about the final has already seen over 90,000 RTs and 70,000 favourites.
Can’t believe what’s just happened!!!!!!!
— Andy Murray (@andy_murray) July 7, 2013
Naturally, many brands are keen to get involved and of the official Wimbledon sponsors, it was evian who performed best. The water brand received 70% of all tweets mentioning one of the official sponsors, far outdoing the runners-up: Slazenger and Robinson’s, each with 9%. We’d like to think this was at least in part due to the Wimbledon Wiggle campaign created by We Are Social UK, which asked fans to submit their own ‘wiggle’ for the chance to win tickets to the final. Based on the way in which players move when preparing to receive a serve, some examples can be seen in the video below.
adidas, Murray’s official sportswear sponsor, tweeted the following in celebration:
— adidas UK (@adidasUK) July 7, 2013
News of Asiana plane crash broken on Twitter
It has become a common feature that social networks are the first place where large news stories break, so it’s no surprise that the same happened with last week’s Asiana plane crash. David Eun, a Samsung executive and the former president of AOL Media and Studios, tweeted the following:
— David Eun (@Eunner) July 6, 2013
It’s quite a remarkable picture of the event and it’s understandable that it received over 32,000 RTs, plus that Eun’s follower count has increased more than tenfold from 2,000 to almost 25,000. Indeed, tweets like this are becoming increasingly common, suggesting that we should expect the overwhelming majority of future news stories to be broken, not by traditional media, but on social networks like Twitter.
8 out of 10 Australian users connect with brands
According to eMarketer, this year 11.4 million people in Australia - more than half of the population - will be social network users. And that’s not all. According to a December 2012 survey from Latitude Insights and The Social Hatch, 82% of social media users had connected with a brand via a social site.
Half of Australia’s social brands don’t talk to customers
A recent survey has shown that of the ASX100 companies, only 50% are using social media to talk to their customers. Telstra, Coca Cola and Woolworths have more than 340,000 Facebook fans each, but at the time of checking, none of the companies had responded to any of the last of 10 posts on their timelines according to The Australian.
Retailers Harvey Norman and JB Hi-Fi have disabled comments on their Facebook pages.
With Australians being some of the most brand friendly social media users in the world (see above article), not engaging these users in conversation or actively listening and creating a dialogue is not just a missed opportunity, but a misunderstanding of the role of social media in marketing.
Social is a conversation. If you want to talk more about how you can be part of the conversation, then let’s chat.
Facebook report Q1 earnings & increase in monthly active users
Facebook has reported its earnings for Q1 2013, announcing revenue of $1.45bn, up 38% from Q1 2012. 85% of total revenue came from advertising, amounting to $1.25bn, up 43% from Q1 2012.
The network simultaneously noted an increase in Monthly Active Users (MAUs). While growth slowed down in markets like the US, Canada and Europe, MAUs were up from 901 million in Q1 2012 to 1.1bn a year later, while Daily Active Users (DAUs) increased from 526 million to 665 million in the same period.
A great deal of this growth was down to mobile. Q1 2013 saw 751 million mobile MAUs compared to 488 million the year before, while there are now 189 million Mobile Only MAUs.
Twitter appoints Cynthia Gaylor as head of corporate development
Twitter has fuelled rumours of plans for an IPO with the appointment of ex-Morgan Stanley investment banker Cynthia Gaylor, who worked on the public offerings of Facebook, LinkedIn and Zynga. In what was her first ever tweet, she said:
— cynthia gaylor (@cynthiag) May 2, 2013
Twitter was valued at $9bn after an offer to staff in January and is set to hit global ad revenue of $1bn by 2014. This, along with the above appointment, has led to speculation by The New York Times that “next big step is to go public on the stock market, and insiders say the current goal is to have an initial public offering in 2014″.
Twitter ads now available to all US users
Twitter’s self-serve ads interface, launched in March 2012, is now available to all US users. Previously accessible only by invite, Twitter has used the period to improve on a number of features, from targeting to reporting, and decided to open the self-serve platform to everyone in the US. All you need to do to gain access is visit the page at business.twitter.com and answer a few questions. There has been concern that the increased demand will lead to either a boost in the number of ads appearing in users’ streams, or the price of ads. Russ Laraway, senior director of small- and medium-sized business at Twitter, has stated that “There will be no change in the frequency with which ads show up in timelines”, though it is not clear how price will be affected.
‘Photos of You’ on Instagram
Instagram has launched ‘Photos of You’, which essentially allows Facebook-style tagging of people and brands in photos. Previously, users would @-mention one another, as if on Twitter, to perform a similar function. This form of tagging comes with another key feature: it makes a full archive of all photos someone has been tagged in that appear on that user’s profile, assuming they have given permission. To prevent privacy complaints, Instagram has built controls that allow manual selection of which photos are visible to others. The feature looks to foster increased communication between individuals, but may also be beneficial for brands to interact with each other, as well as influencers with high follower counts and normal users.
Twitter updates Vine for iOS
Twitter has produced a couple of updates for the Vine iOS app, including the ability to shoot with the front-facing camera and tag others in posts. Where it was previously only possible to shoot with the camera on the back of the phone, the screenshot below displays a small button in the bottom left of the screen that allows switching between cameras. You can also see that @-mentioning is set to work much like on Twitter, Vine’s parent platform.
Path exceeds 10 million users
Path, the social network that limits you to 150 friends, has exceeded 10 million users for the first time. After reaching 2 million in Feb 2012 and 3 million in June 2012, the figure sees a large milestone for the platform. They’ve since added a search feature in December and released version 3.0 in March this year, which supported messaging. While the number of registered users is an impressive start for Path, it will be interesting to examine how many active users they manage to retain.
Where does brands’ Pinterest engagement come from?
According to a study by Digitas and Curalate, 30% of engagement on Pinterest comes from brand accounts. The remaining 70% comes from users pinning content from outside of brands’ Pinterest accounts.
J.C. Penney asks fans to come back on social media
Last year, J.C. Penney decided to get rid of sales and coupons, focussing instead on regular, low prices. The move was a disaster and they’ve recently taken to social media in an attempt to remedy it. They took to Twitter with the hashtag #jcplistens, whereby fans were asked which changes should be kept and which reversed. The move is a nice example of a brand using social media honestly, in an attempt to connect with fans. It will be interesting to see if it helps their ailing figures.
Mountain Dew purchases promoted tweets for apology
Another example of a big brand mistake was Mountain Dew’s ‘Felicia the Goat’ advert, which was criticised as both racist and misogynistic. Last week, they purchased promoted tweets to expand the reach of their apology, letting users know that they had pulled the advert. It’s an interesting idea: on the one hand, it allows the apology to be seen by as many people as possible. However, it also provides potentially unnecessary promotion to the original issue.
Lowe’s post six-second tips on Vine
Lots of brands are using Vine. Some are doing it well, some aren’t. Hardware storeLowe’s has strongly entered the former camp with their latest campaign, using Vine to post six-second home improvement tips. The medium brings to life content that is relevant but not necessarily exciting, while the tips themselves are useful, not an unnecessary experiment with a new medium. As such, the form and content compliment one another perfectly.
— Lowe’s (@Lowes) April 21, 2013
— Lowe’s (@Lowes) April 24, 2013
Red Bull’s ‘Imaginate’ Pinterest puzzles
Red Bull is asking fans to solve Pinterest puzzles based on stunts performed by trials cyclist Danny MacAskill. Six videos will be released, each showing a different trick, which fans must watch in order to solve a puzzle on Pinterest. This involves pinning content in the correct order to create an image of MacAskill. Those who do so correctly will be entered into a draw to win signed photos of the cyclist.
Hugh Jackman answers Wolverine questions
To promote the upcoming release of ‘The Wolverine’, in which he plays the title character, Hugh Jackman answered the Twitter questions of 11 fans in a series of YouTube videos. He also tweeted the answers and posted links to the videos from his official @RealHughJackman account. This is the latest in a series of social stunts around the film, including a 6-second ‘Tweaser’ released through Twitter’s Vine app.